Terms of service

Terms of Service

Last Updated: January 12, 2025

1. Agreement to Terms

By accessing and using [Company Name]'s website ("Site"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Site or purchase our products.

2. Definitions

- "Company," "we," "us," or "our" refers to [Company Name]
- "Customer," "you," or "your" refers to the user of our Site
- "Products" refers to fragrances and related items sold through our Site
- "Content" refers to all materials displayed on or through the Site

3. Use License

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable license to access and use our Site for personal, non-commercial purposes.

  3.1 Restrictions
You may not:
- Modify, copy, or create derivative works of the Site or its Content
- Use data mining, robots, or similar data gathering tools
- Download or copy Content except as expressly permitted
- Use the Site for commercial purposes without our consent
- Attempt to decompile or reverse engineer any software on the Site

4. Product Information

  4.1 Accuracy
While we strive for accuracy, we do not warrant that product descriptions, colors, information, or other Content is accurate, complete, reliable, current, or error-free.

  4.2 Fragrance Descriptions
- Scent descriptions are subjective and may vary based on individual perception
- Product images are representative but may vary from actual packaging
- Ingredient lists are subject to change without notice

5. Ordering and Payment

  5.1 Order Acceptance
- We reserve the right to refuse any order
- Order confirmation does not constitute acceptance
- Orders are subject to availability and validation
- We may limit or cancel quantities purchased per person or order

  5.2 Pricing
- All prices are in [Currency] and subject to change without notice
- Prices do not include taxes, shipping, or handling fees
- In case of pricing errors, we reserve the right to cancel orders

  5.3 Payment
- You represent that you have authorization to use your payment method
- We may use third-party payment processors
- All payment information must be accurate and current

6. Shipping and Delivery

  6.1 General
- Delivery times are estimates only
- Risk of loss transfers upon delivery to carrier
- International customers are responsible for duties and import taxes

  6.2 Hazardous Materials
- Fragrances are classified as hazardous materials for shipping
- Certain shipping restrictions may apply
- We comply with all applicable shipping regulations

7. Intellectual Property

  7.1 Ownership
- All Content is our exclusive property or licensed to us
- Our trademarks and trade dress may not be used without permission
- Product formulations and packaging designs are proprietary

  7.2 User Content
If you submit feedback or suggestions:
- We may use them without restriction or compensation
- You grant us perpetual, worldwide rights to the content
- You warrant that submissions do not infringe others' rights

8. Privacy and Data Protection

  8.1 Privacy Policy
Your use of the Site is subject to our Privacy Policy, incorporated by reference.

  8.2 Data Collection
We collect and process personal data as described in our Privacy Policy.

  9. Disclaimer of Warranties

EXCEPT AS EXPRESSLY STATED:
- THE SITE AND PRODUCTS ARE PROVIDED "AS IS"
- WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED
- WE DO NOT WARRANT UNINTERRUPTED OR ERROR-FREE OPERATION

10. Limitation of Liability

  10.1 Cap on Liability
Our liability shall not exceed the amount paid for the product in question.

  10.2 Exclusions
  We are not liable for:
- Allergic reactions or sensitivities to products
- Indirect, incidental, or consequential damages
- Lost profits or business interruption
- Data loss or system damage

11. Indemnification

You agree to indemnify and hold us harmless from claims arising from:
- Your violation of these Terms
- Your use of the Site
- Your violation of others' rights

12. Account Security

If you create an account:
- You are responsible for maintaining confidentiality
- You must notify us of unauthorized access
- We may terminate accounts at our discretion

13. Governing Law and Jurisdiction

  13.1 Choice of Law
These Terms are governed by the laws of Michigan, USA.

  13.2 Dispute Resolution
- Disputes shall be resolved in courts of Michigan
- You waive any objection to venue or jurisdiction
- Class action waiver applies where permitted

14. Changes to Terms

We may modify these Terms at any time:
- Changes effective upon posting
- Continued use constitutes acceptance
- Material changes may be notified via email

15. Severability

If any provision is found unenforceable:
- The provision shall be modified to be enforceable
- Remaining provisions remain in full effect
- Terms shall be construed to achieve original intent

16. Contact Information

For questions about these Terms:
- Email: info@chloq.com
- Address: 2153 Wealthy St SE #111 East Grand Rapids, MI 49506
- Phone: 616-345-0477

17. Export Controls

You agree to comply with all applicable export laws and restrictions.

18. Force Majeure

We are not liable for failures due to circumstances beyond our control.

Last Updated: January 12, 2025
Chloq ,LLC
2153 Wealthy St SE #111 East Grand Rapids, MI 49506